Privacy Policy for Oblix AI Orchestration SDK

Last Updated: March 15, 2025

1. Introduction

Welcome to Oblix AI's Privacy Policy. This document outlines how Oblix AI ("we," "our," or "us") collects, uses, and protects your information when you use our Oblix AI Orchestration SDK, website, and related services (collectively, the "Services").

At Oblix AI, we are committed to protecting your privacy and ensuring the security of your data. We've designed the Oblix AI Orchestration SDK with privacy at its core, emphasizing local processing capabilities while providing seamless integration with cloud services when needed.

2. Information We Collect

2.1 Information You Provide to Us

  • Account Information: When you register for an API key, we collect information such as your name, email address, organization, and payment information.
  • Content and Prompts: When using our cloud routing features, prompts and content you submit to cloud AI services may pass through our systems.
  • Support and Communication: Information you provide when contacting us for support or participating in surveys.

2.2 Information Collected Automatically

  • SDK Usage Data: We collect anonymous usage data about how the SDK is utilized, including:
    • Types of models connected (without collecting the actual prompts or responses)
    • Performance metrics and routing decisions
    • Error rates and system diagnostics
  • Website Usage Data: When you visit our website, we collect standard log information and details of visitor behavior patterns using cookies and similar technologies.

2.3 Information from Third Parties

  • AI Provider Information: When you use cloud AI providers through our SDK, we receive limited operational data from these providers to facilitate the connection.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Enhance the security and safety of our Services
  • Comply with legal obligations

4. Data Processing and Storage

4.1 Local Processing

The Oblix SDK is designed with privacy in mind:

  • When using local models (e.g., Ollama), your prompts and generated content remain on your device.
  • System resource monitoring and connectivity agents operate locally on your device.
  • Local session data is stored on your device in the ~/.oblix directory.

4.2 Cloud Processing

When the SDK routes requests to cloud providers:

  • Prompts and responses are transmitted through our secure API to the respective cloud service (OpenAI, Claude, etc.).
  • We act as a processor of this data but do not store the content of your prompts or the responses beyond what is necessary to complete the request.

4.3 Data Retention

  • Account information: Retained for as long as you maintain an active account.
  • Usage data: Retained for up to 90 days for performance monitoring.
  • Local session data: Controlled by you on your local device.

5. Data Sharing and Disclosure

We may share your information with:

5.1 Third-Party Service Providers

  • Cloud AI model providers (OpenAI, Anthropic) when you use their services through our SDK.
  • Hosting and infrastructure providers that enable our Services.
  • Payment processors for subscription management.

5.2 Legal Requirements

We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request access to your personal information.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information.
  • Restriction: Request that we restrict the processing of your information.
  • Data Portability: Request a copy of your information in a structured, machine-readable format.
  • Objection: Object to our processing of your information.

To exercise these rights, please contact us at [email protected]

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication for API access
  • Regular security audits and vulnerability assessments
  • Employee training on data security and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. When we transfer personal information outside of your jurisdiction, we ensure appropriate safeguards are in place.

9. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Oblix AI
Email: [email protected]

12. Additional Information for Specific Jurisdictions

12.1 California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

12.2 European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) and applicable national data protection laws.

12.3 Canada

If you are located in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

12.4 Brazil

If you are located in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.